How to Handle Price Shock, Plus How to Set Yourself Up for Be Back Customers
– March 7, 2013

Who should participate: Owners, Executives, Store Managers, Sales Managers, Sales Professionals

In this webinar we will cover two areas we face all the time, customers’ response to prices higher than they expected for casual furniture and techniques to set up your own personal sales follow up. Improvement in both areas can drastically improve your sales, so be sure to join us for this valuable information.

You will learn:

  • Why customers are 'price shocked'
  • What they are really saying
  • How to turn that 'shock' into a sales opening
  • Why it is good to have this 'price shock' conversation
  • How to set up sales follow-up
  • Key things to say as you end your presentation
  • Why follow-up is so important
  • Your best techniques for follow-up

And much, much more...........

12:00-1:00 p.m. EST

(To view the following video full screen, double-click on the presentation after it loads. To go back to regular screen, hit Esc.)


Greg Welsh

Greg Welsh is a 28-year sales veteran with eight years of retail experience, nine years as a corporate trainer and 11 years as president of the Welsh Sales Group - a training and sales development company. Greg has personally trained over 15,000 sales professionals in the past 19 years in over 12 different countries and 48 of the 50 U.S. States. His expertise is in consumer products including: home remodeling, in-ground pools, portable spas, musical instruments, casual furniture, green energy and many other consumer products and businesses.

Greg worked with ICFA in producing and presenting the Association's well-received Sales Training Certificate Program. He also has been a featured speaker at many national conventions and annual dealer meetings.

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