Results of ICFA Retail Benchmarking Survey Available
The survey was designed to confidentially measure retail operating ratios and other performance measures. All participating ICFA members received both the full, industry-wide report and an individual, confidential “Company Performance Report” benchmarking their company with others of similar size, revenue and other relevant data breaks.
“The survey was developed by a retailer committee and approved by the ICFA Retail Council to ensure its relevance to the industry,” notes Bruce Erickson of Williams All Seasons, Highland Park, Ill. Erickson is a member and past chairman of the ICFA Retail Council and also served on the committee that developed the benchmarking survey.
“The industry-wide report is a useful tool to help retailers evaluate their operational strengths and possibly identify where improvements can be made,” Erickson says.
The report is available to non-participants for $100. Interested companies can order online here.
The ICFA benchmarking survey was conducted by Industry Insights, a consulting firm that has been serving the research needs of trade associations in the home furnishings industry since 1980.