Webinars

Professional development is a key objective of the ICFA and online continuing education classes are designed to provide valuable insight and training to our members at every phase of their careers.

webinar
SPEAKER:Chris Andresen,Dutko GR

ICFA Webinar: 60-Minute Take on Covid-19

Amid all of the information being disseminated on the coronavirus, there are important steps that all ICFA members can and should be taking now to best support their business.

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webinar
SPEAKER:Chris Andresen,Dutko GR

What's Happening in Washington, D.C.?

Chris Andresen helps set the record straight about what lies ahead for the home furnishings industry with respect to regulation and more.

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webinar
SPEAKER:Caitlin Jascewsky,Storis

Website Optimization

Optimize your website to increase viewers.

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webinar
SPEAKER:Susan Kiley, Jessica Salisbury, Brad Schweig,

Special Events Success Stories

Three savvy ICFA retailers will share their experiences in creating special events that build both fans of your company and sales.

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webinar
SPEAKER:Matt Monroe,Advisor HR

Money-Saving Programs for ICFA Members

ICFA members can now take advantage of a program designed to help reduce your company’s overall costs and operate more efficiently.

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webinar
SPEAKER:Kaprice Crawford,Home Furnishings Association

Changes in Logistics and How It Impacts Retailers

American Home Furnishings Alliance and the Specialized Furniture Carriers take an in-depth look at the changes going on in the transportation/logistics arena.

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webinar
SPEAKER:Tarsha Polk,

Build Your Marketing Toolkit

Many small businesses and organizations find themselves seeking the right strategies to make their marketing efforts as effective as possible.

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webinar
SPEAKER:Jackie Regan,Dale Carnegie Training

Overcoming Objections

How to overcome customer objections.

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webinar
SPEAKER:Jackie Regan,Dale Carnegie Training

Growing Sales through World Class Customer Service

How to have outstanding customer service.

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webinar
SPEAKER:Dmitry Zolotykh,Dale Carnegie Training

Growing Sales through World Class Customer Service

How to have outstanding customer service.

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