20 question test on the material from the Level I Sales Training - Basic.
Topics include: Professional Behavior, Team Behavior, Sales Performance, Basics of Customer Service, Strategies to Maximize Performance, Four Steps to a Sale, Managing Our Attitude, and Planning for Future Success
20 question test on the material from the Level II Sales Training - Advanced.
Topics include: Setting Goals Objectives and Initiatives, Handling Difficult Opening Scenarios, Sales Techniques for Telephone and Internet, Identifying Common Shopping Profiles, Advanced Technique for Building Value, and Handling Complex Objections
20 question test on the material from the Level III Sales Training - Master.
Topics include: Creating Customer Opportunities from Alternative Sources, Reading and Responding to Consumer Body Language, Narrative Selling and Adding On to the Sales, Price Resistance and Price Negotiation, The Science of Customer Follow-Up, and How to Stay Mentally Healthy as a Sales Professional